Ian brings a wealth of industry and healthcare sector experience. His areas of expertise include leadership, organisational and senior team facilitation as well as strategic programmes. Ian is renowned for his humour and sharing his passion for learning new skills with his audiences.

Ian has spent the last 28 years as a training professional, the last focusing within the Healthcare sector. Ian’s courses are regularly appraised as being challenging, informative, insightful and a learning experience rooted in practical application.

His specialist development areas include:

  • Performance Assessment /Appraisal Skills / Revalidation
  • Motivation and Performance Management
  • Team Leading & Team Building
  • Educational and Clinical Supervision
  • A broad number of Teaching Workshops

    Christine Phillimore Christine Phillimore is a highly skilled Teacher, Coach, Trainer and Assessor with a good track record of achievement, following a successful career in Education as a Head if English Faculty.

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    Christine Phillimore is a highly skilled Teacher, Coach, Trainer and Assessor with a good track record of achievement, following a successful career in Education as a Head if English Faculty. She has worked in East Africa, Israel, South Africa, and all over Europe well as the UK. This gave her considerable insight into different cultures,and the opportunity to learn different languages, some of which she can still remember today! She is a conscientious, self-motivated professional who is focused well-organised with excellent interpersonal skills. Armed with strong determination and resilience, she has the ability to succeed in any challenging environment.

    Words and language are Christine’s passion, and she has been fortunate enough to work with a wide variety of clients to help them develop their accurate use of business English. She has delivered business writing courses to such organisations as the Royal Navy, GSK, Imperial College, Lloyds Bank, PIMCO and the Rail Safety Standards Board as well as several universities and local authorities.

    In recent years, she has produced a series of articles for the US business magazine, Expert Insights, on topics such as Business Writing, Change Management and Presentation Skills. Writing about grammar for an American audience was an interesting experience. Christine even decided to test her own writing skills, and eventually completed a book on Understanding Resilience which was published in the USA in 2020.

    Education / Qualifications:

    • • MEd – Language and Linguistics – Manchester University
    • • PGCE – Leeds University
    • • BA French and History – London University
    • • Postgraduate Certificate in Counselling – Edge Hill
    • • CMI L7 Coaching and Mentoring (ongoing)
    • • IQA – Level 3
    • • Scrum master
    • • EPA – Undertaking End Point Assessment – Level 3
    • • A1 – NVQ update – Mitre Group Ltd\
    • • Diploma in Business Coaching – Newcastle College
    • • D 32 & D33 – Lancaster University
    • • Postgraduate Certificate in Counselling – Edge Hill
    Christine Spencer Christine is a highly motivated, professional and experienced business associate and consultant specialising in - ➢ Leadership Development ➢ Wellbeing ➢ Applying First Aid for Mental Health and Suicide ➢ Communication skills ➢ Coaching for wellbeing -

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    Introduction

    Christine is a highly motivated, professional and experienced business associate and consultant.

    Building her career in Finance and Retail, Christine has been able to use her expertise to help transform the lives and careers of individuals in Leadership and Customer service, while creating a culture where it is okay to talk about Mental Health and Suicide.

    Christine is a firm believer that we all have the potential to develop further and specialising in Leadership, Customer service and Mental Health she is able to help individuals, graduates and organisations develop and unleash the internal potential from the initial recruitment to on-boarding, training, coaching and beyond.

    She is qualified and experienced in –

    • Coaching

    • Education and Training

    • Psychology

    • Cognitive Behaviour

    • Mental Health and Suicide First Aid 

    • DiSC Profiling

    Professional Memberships

    • MHFA England

    • NCSPET

    • Trainer Talk

    • CPDSO Accreditation

    Training Delivery Style

    Christine works in a collaborative manner with passion to coach and mentor her clients that engages and motivates them to learn, while recognising different styles of learning in the room. Adjusting her style to accommodate all learning needs and individual styles to achieve a positive outcome and with an excellent level of learning transfer.

    Recent Testimonials

    “Christine has made our training creative and inclusive, thank you” Delegate – Shop Direct

    “Thank you Christine, the last 6 weeks have been good. I have learned loads and will miss coming to your sessions” Delegate – Viridor

    “I have really enjoyed the sessions and learnt a lot” Delegate- Pennon

    ‘Its ????? from the course yesterday. Please review the article I would like to put in Halifax internal newsletter – about the wonderful training you gave us. Feel free to say no, edit, make changes etc. I have also included a photo for you to ok (or not).  Again thank you for training us of the last 2 days, it was refreshing to be taught by yourselves’ – Client VOA

    Dr Oliver Prince Specialist development areas include: Medical Education - Appraisal and Revalidation - Educational Supervision - Clinical progression outside of formal training programmes - Coaching and Mentoring - Work life balance

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    Oliver commenced working as a doctor in 2008 and is currently a Specialty Doctor in Anaesthetics. He has a longstanding passion for supporting and facilitating the development of others through education and training, coaching and mentoring as well as advocacy for individuals and groups within organisations.

    He has cultivated an in depth understanding of the clinical, non-clinical and leadership roles within the NHS.

    Experiences gained through roles including:

    • SAS and Locally Employed Doctor Tutor,
    • Educational Supervisor,
    • Appraiser
    • Medical Appraisal Lead

    All of which have led Oliver to enhance his awareness of the development needs of health care professionals and possess the knowledge to advise and facilitate their progression. Oliver is currently enrolled on an ILM 7, executive level coaching and mentoring course.

    Specialist development areas include:

    • Medical Education
    • Appraisal and Revalidation
    • Educational Supervision
    • Clinical progression outside of formal training programmes
    • Coaching and Mentoring
    • Work life balance

    Other interests:

    Oliver is a private pilot with an interest in aerobatic flying and is training to become a flight instructor.

    Martin McGill Martin is an Assoc. BABCP member and is a CIPD qualified Trainer. Martin has worked in various roles within learning & development since 2003. In that time, he has engaged on programmes covering such topics as leadership, personal development, behavioural dynamics, psychometrics, welfare and healthcare, and psychological health.

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    Martin is an Assoc. BABCP member and is a CIPD qualified Trainer.

    Martin has worked in various roles within learning & development since 2003. In that time, he has engaged on programmes covering such topics as leadership, personal development, behavioural dynamics, psychometrics, welfare and healthcare, and psychological health.

    As well as the NHS/Healthcare, Martin has worked with various organisations, including: Lloyds banking group, Civil Service Learning, HMRC, Department for Education. 

    Martin’s training style mirrors his unique personality and professional approach. Inquisitive and reflective, his attention to detail is second to none. Not one to leave things overlooked, his proactive nature ensures he stays one step ahead in addressing potential challenges. His calm and reassuring presence offers a comfort zone, establishing an encouraging environment for clients. With empathy at the heart of his teaching style, Martin uses his curiosity to better understand the distinct needs of each client, tailoring his strategies to meet their individual requirements. Martin’s structured and strategic approach underscores his accountability, helping him build trust with clients and consistently deliver high-quality outcomes.

    Specialist development areas include:

    • Leadership and Management
    • Psychometrics
    • Psychological Health and wellbeing
    • Personal Development and Support
    • Stress Management and Personal Resilience
    Mr Satish Chadha Specialist development areas include: • Diploma in Clinical Hypnosis • Certified Instructor of hypnosis by the American Board of Hypnotherapy. • Trained Mentor (De Montford University of Leicester) • Certified Mindfulness Teacher • Certified Meditation Coach

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    Mr. Satish Chadha: MBBS: MS: ECFMG (USA): FRCS (Edinburgh, UK) DRCO (UK): MRCO (UK).

    Mr. Satish Chadha is currently working as Clinical Lead for the Diabetic Eye Screening program in Northampton shire County. 

    Besides his ophthalmology skills, Mr. Chadha has an interest in NLP, Hypnosis, CBT(Cognitive Behavioural Therapy), Wellbeing and personal development.

    He was initiated in the Kriya Yoga meditation tradition of Paramhansa Yogananda in 1980.He has also completed transcendental meditation and is Reiki Master. 

    Addressing his interest, he completed courses on personal development from Anthony Robbins Mastery University (USA). He has also been an active certified Master practitioner and INLPTA (International NLP trainers association) certified NLP trainer regularly conducting workshops across Northamptonshire County in the UK and in India.

    Mr. Chadha has acquired CBT skills through courses from the University of Birmingham.

    Rachel May Rachel is an independent Executive and Team coaching and Leadership Consultant who works closely with clients to enable effective team working and positive approaches to change.

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    Rachel is an independent Executive and Team coaching and Leadership Consultant who works closely with clients to enable effective team working and positive approaches to change. She specialises in:

    ➢ Supporting teams to come together to build effective ways of working and higher performance.

    ➢ Training for managers and leaders around influence, leading change, building positive working cultures.

    ➢ Training line managers as coaches

    ➢ Providing 1-to-1 support for leaders on change, career management, building relationships and personal resilience.

    After gaining a degree in English, Rachel spent over 18 years working in Learning and Development and Organisation Development in the food industry, the NHS and in retailing, before setting up her own Consultancy in 2003. Rachel works with clients in private, public and voluntary sectors, including Airbus Group, the NHS, Sony, UK regulatory bodies, local authorities and Hitachi. She works in the UK and internationally.

    Specialist development areas include:

    • Middle to Senior leadership development programmes, and work with high potential groups

    • Career Coaching and transition programmes 

    • Myers Briggs and understanding self.

    • Team leading and team development.

    • Leading culture change and developing organisation strategy.

    Rachel holds an MSc in Executive Coaching from Henley Business School and is an Associate at Henley. She also holds postgraduate qualifications in team coaching, group work and in several psychometrics (Myers Briggs Type Indicator Step 1 and 2, FiroB, ORQ, Facet 5, EQi).  

    Rachel’s style is highly participative and engaging, and she takes a practical and pragmatic approach to the complexities of getting things done at work. She works with groups of all sizes up to 100 and is a skilled and thoughtful facilitator/trainer around all issues around team, leadershipand change.

    Ian Smith Specialist development areas include: Performance Assessment /Appraisal Skills / Revalidation, * Motivation and Performance Management, * Team Leading & Team Building, * Educational and Clinical Supervision, * A broad number of Teaching Workshops.

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    Ian brings a wealth of industry and healthcare sector experience. His areas of expertise include leadership, organisational and senior team facilitation as well as strategic programmes. Ian is renowned for his humour and sharing his passion for learning new skills with his audiences.

    Ian has spent the last 28 years as a training professional, the last focusing within the Healthcare sector. Ian’s courses are regularly appraised as being challenging, informative, insightful and a learning experience rooted in practical application.

    His specialist development areas include:

    • Performance Assessment /Appraisal Skills / Revalidation
    • Motivation and Performance Management
    • Team Leading & Team Building
    • Educational and Clinical Supervision
    • A broad number of Teaching Workshops
    Gerry Kitchingman Specialist development areas include: Leadership and Management Development Programmes * Myers Briggs and understanding self * Coaching and Mentoring

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      Gerry is an independent training consultant and facilitator. Her early career was predominantly in medical research, both in the pharmaceutical sector and in teaching hospitals.

      After gaining a Degree in Business Studies, Gerry directed her career interests into training and human resources. She became a qualified Myers Briggs practitioner and enjoys using this psychometric model to enhance her special interest which lies within personality dynamics and team development.   

      Gerry has also achieved the Chartered Institute of Personnel Development Certificate in Training and Development and is an accredited tutor for the Institute of Leadership and Management.

      Specialist development areas include:

      • Leadership and Management Development Programmes
      • Myers Briggs and understanding self
      • Coaching and Mentoring
      Cecilia Miller Specialist development areas include: * Performance Management * Teams and Leadership * Coaching * Leadership and Management

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      Cecilia has over 15 years’ experience as a leadership trainer, organisational facilitator and executive coach and a track record of delivering innovative and pragmatic solutions to a wide variety of clients.

      Cecilia brings a wide range of experience across sectors and industries including NHS Trusts, local government , education, banking, finance, construction, retail and telecoms.

      Specialist development areas include:

      • Performance Management
      • Teams and Leadership
      • Coaching
      • Leadership and Management
      Tony Woollett Specialist development areas include: * Assertiveness * Motivational Change * NLP * Personal Effectiveness and Work Life Balance * Unlocking Belief Change

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      Tony has worked as a training consultant for over 30 years, 10 years within the NHS and has developed and ran bespoke training programmes in many trusts.

      Tony is passionate about helping others understand their own limiting beliefs and choose to make the changes that’s right for them which will ultimately help them.

      Tony is a qualified NLP and TFT practitioner and incorporates these skills both within his teachings and in his independent clinic which specialises in trauma, anxiety and phobia reduction.

      Specialist development areas include:

      • Assertiveness
      • Motivational Change
      • NLP
      • Personal Effectiveness and Work Life Balance
      • Unlocking Belief Change
      Jane Grant Specialist development areas include: * Management & Leadership * Insights & Strategy Development * Planning & Facilitating effective meetings * Presenting * Influencing, Selling & Account Management * Improving relationships through better understanding of both self and others * Coaching & Mentoring

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      Jane has wide experience in management and leadership, gained across 21 years of working within the business environment in companies such as Mars and Boots. She has held senior positions in UK and International teams in roles including Sales, Account Management, Insights and Strategy. 

      Prior to entering the business world, Jane was a Science secondary school teacher. The desire to help others to succeed has stayed consistent through her career, and was delivered through management, coaching, mentoring and training whilst working in the business world. Jane now focuses fully on training delivery.

      Specialist development areas include:

      • Management & Leadership
      • Insights & Strategy Developmen
      • Planning & Facilitating effective meetings
      • Presenting
      • Influencing, Selling & Account Management
      • Improving relationships through better understanding of both self and others
      • Coaching & Mentoring

      Other interests:

      Jane is a keen sportswoman, regularly competing in Obstacle Course Races (OCR) and Triathlons. She has an OCR Trainer qualification and coaches teenagers in the sport

      Jo McHugh Specialist development areas include: * Introductory through to senior leadership and development programmes including ILM programmes * Career Coaching and transition programmes * Myers Briggs and understanding self * Team leading and team development * Recruitment and selection training improving people performance

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      Jo is an independent Learning and Development and HR Consultant who is passionate about supporting clients in developing their business, teams, and people. Specialising in:

      • Recruitment and Selection
      • Learning and Development
      • Diversity and Workplace Behaviour
      • Coaching line managers
      • Developing teams to attain higher levels of performance.

      After gaining a degree in Social Science from Nottingham University Jo spent over 15 years working in HR in corporate environments before setting up her own HR Consultancy in 2002 

      One of her areas of expertise is in developing managers / leaders in core HR skills such as recruitment/selection techniques & effectively navigating difficult situations such as absence management, disciplinary and capability issues. 

      Another key area of focus is promoting diversity and equality in the workplace where she develops and deliver programmes both in the private and public sectors around unconscious bias, equality at work and supporting diversity in the workplace.

      Specialist development areas include:

      • Introductory through to senior leadership and development programmes including ILM programmes
      • Career Coaching and transition programmes
      • Myers Briggs and understanding self
      • Team leading and team development
      • Recruitment and selection traininImproving people performance 

      Jo is a qualified coach and a Chartered Member of the CIPD as well as being a qualified practitioner in several psychometrics including Myers Briggs  

      Jo’s highly participative style and wealth of experience and knowledge in supporting managers and teams ensure that key messages get across to delegates in an engaging and interactive way.

      Robin Hills Specialist development areas include: Mindfulness • Emotional intelligence • Self-Awareness and Self Perception • Communication Excellence • Understanding Self • Coaching& Mentoring

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      Robin Hills has over 40 years’ business and commercial experience helping executives and leaders develop business performance through increased self-awareness and understanding of others. 

      Robin is Director of Ei4Change – Emotional Intelligence 4 Change – a company specialising in training, coaching and personal development focused around emotional intelligence, positive psychology and neuroscience. Ei4Change’s Advanced Emotional Intelligence Programme and Master Practitioner in Emotional Intelligence Programme are accredited by The Institute of Leadership and Management.

      He is registered and accredited with the British Psychology Society as a Test User: Occupational Ability and Personality (Level A and B) and uses a range of internationally recognised profiling tools to assess type, trait, behaviour and emotional intelligence. He is a Member (Business) of the Association of Business Psychologists and sits on the North West Committee.

      Robin is a coach on the Manchester Metropolitan University Degree Apprenticeship MBA programme.  He is currently coaching 15 apprentices working in the NHS, in the public sector and in the private sector.  

      Through his work in emotional intelligence, Robin has researched emotional resilience within the work environment. He has focused on techniques that support coaching interventions. This has resulted in the development of an experiential coaching methodology (Images of Resilience) to support cathartic conversations around resilience. The research has been extended to cover teenagers in full time education.

      He is the author of two books in The Authority Guide series.  

      • The Authority Guide to Emotional Resilience in Business
      • The Authority Guide to Behaviour in Business

      Based upon this work, Robin has spoken and delivered keynote speeches and workshops at international emotional intelligence conferences. These have been held in South Africa, India, the Middle East, the United States (Harvard University) and across the United Kingdom.

      His educational programmes on resilience and emotional intelligence are used in educational establishments in South Africa and India and he is teaching over 50,000 students in 165+ countries.

      Specialist development areas include:

      • Mindfulness
      • Emotional intelligence
      • Self-Awareness and Self Perception
      • Communication Excellence
      • Understanding Self
      • Coaching& Mentoring

      Other points of interest:

      • Robin is also a mentor with Bolton Lads and Girls Club – a registered youth charity
      Anne Johnson Specialist development areas include: Careers guidance – CIAG qualified * Medical careers * In-depth knowledge of the NHS * Professional & personal development * Facilitation & presenting skills * Planning & course development

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      Anne is an independent training consultant and facilitator. 

      Anne has a wealth of experience in medical careers, gained during 10 years with the British Medical Association (BMA) and is also qualified to level 6 in Career Information & Guidance (CIAG), being also a registered CDI professional with full membership of the Career Development Institute (CDI). 

      Anne is also a Chartered Manager & holds membership of the Chartered Management Institute (CMI).

      With a keen interest in both professional & personal development, Anne’s delivery style encompasses excellent interpersonal & communication skills gained during a varied career in the corporate world.

      Specialist development areas include:

      • Careers guidance – CIAG qualified
      • Medical careers
      • In-depth knowledge of the NHS
      • Professional & personal development
      • Facilitation & presenting skills
      • Planning & course development

      Other interests:
      Anne enjoys cycling, keep fit, gardening & is a keen blogger with aspirations to one day write a book!

      Corinne Trim Specialist development areas include: Change Management * Leadership and Management * Financial Management * Organisational Development * Quality/Service Improvement

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      Building on over 20 years experience working within the NHS across a variety of organisations from primary care, which includes a community mental health trust; acute services for two large teaching hospitals; and, a Strategic Health Authority, Corinne is now a Freelance Education Consultant.
      From joining the NHS as an ICT Project Manager, Corinne developed her interest, knowledge and skills in education, training and development; encompassing the individual, team and organisational development.
      Corinne’s professional development has provided insight into the private and public sector, and academia, including working as an independent contractor and researcher.

      Specialist development areas include:

      • Change Management
      • Leadership and Management
      • Financial Management
      • Organisational Development
      • Quality/Service Improvement

      Achievements include:

      • The setting up of a Simulation Facility at King’s College Hospital in response to the patient safety and multi-disciplinary education agenda; accumulating in recognition at the 2012 London Deanery Simulation Conference.
      • The introduction of successful Leadership programmes across the range of clinical staff, from Foundation Years to Consultants, AHPs, nursing and management grades.
      • The introduction of a `coaching and mentoring scheme at Kings College Hospital developed for trainees and trainers alike; unlocking potential, with 100 people who are trained and providing mentoring. This is now being dovetailed with a wider Trust scheme.
      • Development of a new Postgraduate Certificate in Healthcare Education Management accredited by King’s College London (KCL).
      Jessica Bowers Specialist development areas include: Wellbeing * Self-Compassion and Self Care * Well-being Writing  * Mental health Support

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      Facilitator Profile: Jessica Bowers

      Jessica is an experienced Counsellor and Psychotherapist with over ten years’ experience, and she has a Private Practice based in Derbyshire. Jessica trained at the Sherwood Psychotherapy Training Institute in Nottingham where she gained a first-class honours degree. Jessica is a registered and accredited member of the British Association of Counsellors and Psychotherapists. Prior to working in Private Practice, Jessica volunteered as a trainee counsellor in a women’s centre and a prison. 

      Prior to this, Jessica worked for over ten years in a residential school supporting children with social, emotional and behavioural difficulties. She has over 20 years’ experience in supporting emotional well-being. For more information about her counselling practice, you can visit her website here:

      www.jessicabowerscounselling.co.uk

      Specialist development areas include:

      • Wellbeing
      • Self-Compassion and Self Care
      • Well-being Writing 
      • Mental health Support 

      Other Interests

      Jessica is also a well-being writer, and she consults with and writes for Storytime Magazine for their mental health and well-being content. She also develops mental health and well-being resources for children and has recently published a children’s picture book to support younger children with facing their fears. Jessica enjoys visiting schools and sharing her stories to inspire and teach children about good mental health and well-being. For more information about her writing, you can visit her website here:

      www.jessicabowers.co.uk 

      Veronica Baldwin Specialist development areas include: Leadership and Management development * Coaching, Facilitation & Mentoring * Team Development * Neuro Linguistic Programming * Employee Engagement and Cultural Change * Change Management and Continuous Improvement * Presentation Skills * Communication and Personal Impact Skills

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      Facilitator Profile: Veronica Baldwin

      Leadership, Personal and Team Development Trainer and Coach

      Veronica is a highly experienced trainer, facilitator and coach with in-depth knowledge of behavioural preferences, communication and learning styles. Veronica uses her experience from working with a broad range of public and private sector organisations and her expertise to support clients to achieve outstanding results. She is passionate that everyone should be able to come to work and be able to contribute their best, and supports people to achieve this by developing their capability and confidence. Her work includes team and organisational facilitation to build high performance cultures and team environments.

      Veronica has been working as a coach and trainer since 2010 and draws on her first-hand experience as an Operational Leader within manufacturing, as well as her formal qualifications as a coach, practitioner in Neuro-Linguistic Programming and a variety of psychometric profiles.

      She is exceptional at working with people at all levels of an organisation, with a warm, open and engaging style. Her passion and enthusiasm for her specialisms is apparent to anyone that works with Veronica, and she has a flair for getting to the heart of an issue and ensuring those she works with can see the practical application for the topic.

      Specialist development areas include:

      • Leadership and Management development
      • Coaching, Facilitation & Mentoring
      • Team Development
      • Neuro Linguistic Programming
      • Employee Engagement and Cultural Change
      • Change Management and Continuous Improvement
      • Presentation Skills
      • Communication and Personal Impact Skills
      Hannah Lovelock Specialist development areas include: Training Needs Analysis * Design and delivery of effective and engaging blended learning * Coaching and mentoring programme management and delivery * Evaluation of results and performance * Experienced user of technologies and applications that support learning

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      Facilitator Profile: Hannah Lovelock 

      Hannah has specialised in learning and development programmes, with a focus on leadership and management development for over 20 years. She has significant experience in learning needs analysis, training design and delivery, talent development interventions and evaluations. She has worked with blue-chip clients, education and not-for-profit providers, and England’s largest provider of care and housing for older people.

      Hannah is committed to improving performance through leadership and management development interventions, helping organisations of all sizes to increase employee engagement, attract and develop a talented workforce and inspire the leaders of the future. 

      Specialist development areas include:

      • Training Needs Analysis
      • Design and delivery of effective and engaging blended learning
      • Coaching and mentoring programme management and delivery
      • Evaluation of results and performance
      • Experienced user of technologies and applications that support learning 

      Other interests:

      Outside of work you will likely find Hannah on a long walk in the countryside looking for the best local for a good lunch!